Divine Healing Healthcare organization is HIPPA-compliant. We strive to take extra measures to protect your records and the vital information given to us. Telehealth visits are never recorded, that includes video or audio. In addition, the communication app, Spruce, which is used between patient and provider, is also HIPPA-compliant. Spruce provides a platform that uses secure messaging, file sharing, and video calling. Before services are rendered, patient and provider confidentiality agreements are signed and filed. In addition, your permission is required when information needs to be shared with a third party.

Personal information that will be collected from you includes, but is not limited to:

• Name, email address, phone number, and other contact information

• Health information: medical history, diagnosis, treatment plans, and medication records

• Insurance information: policy numbers and other identifying information

• Any additional information you choose to provide us

How the collected information is used: AUTHORIZATION TO RELEASE INFORMATION

The patient authorizes Divine Healing Healthcare, PLLC to release medical records, billing information, laboratory results, treatment records, diagnostic information, and other healthcare information necessary for:

Insurance claim processing, payment determination, healthcare operations, claim adjudication, audits, compliance reviews, utilization review, quality assurance activities, and other purposes permitted or required by law.

Information that may be disclosed to a third party on your behalf is but not limited to:

• Your insurance provider for billing and payments

• Healthcare providers involved in your care, such as specialists and laboratories

• Government agencies, such as the Department of Health and Human Services (required by law)

• Any other third parties that you may request records be sent to, with your consent

• No mobile opt-in or text message consent will be shared with third parties or affiliates.

If you consent to receive conversational SMS from Divine Healing Healthcare, you agree to receive conversational SMS from us.

• Reply STOP to opt-out; Reply HELP for support;

• Message & data rates may apply;

• Messaging frequency may vary.

• Visit https://www.divinehealinghealthcare.org/privacy-policy-terms-of-service to see our Privacy Policy and terms and conditions.